10 common phrases that make you sound passive-aggressive in the workplace "For better or worse, digital communication, whether it's through email or direct messages on platforms like Slack, doesn't let us see each other's immediate reactions â which is why we look for ways to 'politely' express irritation," WordFinder representative Joe Mercurio tells CNBC Make It. "As a result, employee frustration and miscommunication are at an all-time high, with tone alone being misinterpreted quite a bit in email communication." |