Here are six practices to help your team ask for and give more help to each other.
Not long after Jim Mallozzi took charge of Prudential Real Estate and Relocation, the company hosted a convention for their many thousands of sales professionals around the world.
The theme of my first keynote address," says Jim, "was 'change and innovation' while tapping into the 'positive power of the possible.'" At one point during his address, Jim asked the audience of 3,000 sales professionals to pull out their smartphones. Everyone groaned, assuming they were about to be instructed to turn their devices off. Instead, Jim asked them to turn their phones on. Then he made a request. "Text or email at least one idea about how you could help a fellow professional get a new client, improve a sale, or keep a customer for life." The text number and email address were projected on a big screen. Jim called for his smartphone onstage, using it to demonstrate what he wanted them to do.
By the end of the conference, a mere 36 hours later," Jim reports, "the group had generated over 2,200 ideas!" Jim's large-scale requesting routine was so successful that it soon became a regular practice at the company.
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