Why Shuttering AmazonSmile Was a Mistake Amazon recently canceled its AmazonSmile program, which allowed customers to designate a small percentage of their purchases on Amazon to a charity of their choice. Amazon made the decision because it felt the program’s impact was spread too thin and didn’t provide a great benefit to any charity. The authors of this article, however, have conducted research shows that “giving-by-proxy” programs have important indirect effects on giving behavior, and that Amazon neglected to take this into account in evaluating the impact of AmazonSmile. The authors also argue that companies can boost the impact of their giving-by-proxy programs by choosing just one high-impact charity (or at most just a few) and simply opting customers in.
Continued here